Practical guide 03 · Available
Communicating your work
How can we tell the story of the work we're doing, in a way that is motivating and appropriately independent?
Many local Pride in Place areas are grappling with the challenge of how to describe their work. On the one hand, local areas want PiP to be visible, with an identity that is recognisably independent from organisations like the local council. On the other hand, people are keen to show that the work is being delivered in partnership with others.
There are also challenges of expectations management - change will take time, and many people outside PiP don't recognise that £20m is spread over ten years, and is back-loaded. This is especially challenging when communities struggle to picture a positive future for the area and feel a degree of cynicism: ‘we've seen it all before’.
Communicating well raises a host of practical challenges: how to build a compelling brand identity, or example, and what kind of social media presence to establish. Some local areas have also been experimenting with more creative methods: resident-created content, community photography, and local partnerships in which the work is communicated by people or organisations with local credibility.
The following materials speak to these issues.
The numbers after each item show which of the five dimensions of ambition it speaks to most directly: (1) Shift the story · (2) Cultivate agency · (3) Strengthen relationships · (4) Crowd in capital · (5) Shape the system.
Resources we have checked
14 items-
Ready, Set, Go! The 2026 social media guide for charities (opens in a new tab)
Free
A handbook on social media for small organisations, covering planning, governance and safeguarding, content, moderation, crisis handling and measurement, with templates.
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Writing your communications strategy workbook (opens in a new tab)
Free
A workbook that takes a small organisation from objectives to audiences to channels and then to a written communications strategy, with templates.
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Resources for small charities (opens in a new tab)
Free
A curated list of free communications tools for organisations with no communications budget.
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Building a community reporter network (opens in a new tab)
Free
A guide to setting up and sustaining a network of resident reporters, covering recruitment, training, mentoring, avoiding tokenism and feedback loops.
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Resource hub (opens in a new tab)
Free
Four toolkits and curricula, including a six-module curriculum for training community reporters and a three to five day visual storytelling course that ends with participants' first short film.
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Community engagement and hyperlocal news (opens in a new tab)
Free
A guide to setting up a hyperlocal news site, finding and building an audience, and using analytics, drawn from practitioner interviews.
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Find a hyperlocal (opens in a new tab)
Free
A map of independent local news publications across the UK, which can be used to find out whether a neighbourhood already has media to partner with.
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The PINF Network (opens in a new tab)
Free
A network of more than 100 independent and local news providers across the UK, with a local news map and a shared toolkit.
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A framing toolkit: talking about poverty (opens in a new tab)
Free
A toolkit of tested framing recommendations, drawn from research with 20,000 UK participants, on effective ways to talk about poverty.
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The nine steps of place branding (opens in a new tab)
Free
Guidance on place branding in nine steps, from purpose to ownership, geography, brand building, and evaluation. Written for councils.
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Pride in Place Programme: mapping community wealth building opportunities (opens in a new tab)
Free
An analysis of how community-wealth building strategies can be used on a programme like Pride in Place investment, helping to avoid extraction and building genuine community power.
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Street Wisdom (opens in a new tab)
Free
A method for a three-hour structured walk - sensory exercises, then walking with a real question, then group reflection - with a pack for hosting one.
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Community advice hub (opens in a new tab)
Free
A set of free tools for residents researching the place they live, including the National Heritage List, historic environment records, and ways to trace building histories.
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The Place Standard tool (opens in a new tab)
Free
A structured conversation tool using prompts about the physical and social qualities of a place, including whether people feel involved in decisions.
Other creative ways to explore this theme
10 items-
Web documentary
The Manchester Maze (opens in a new tab)
Free
A web documentary reported by residents with lived experience of unfit housing, structured around the dead ends of the system they were navigating.
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Podcast
Jess Steele: commoner at large (opens in a new tab)
Free
A podcast episode on Hastings Commons, including the challenging politics of trying to achieve regeneration without triggering a process of gentrification.
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Podcast
Barrow's Journey (opens in a new tab)
Free
A podcast episode in which the residents of a town describe the place they live in their own words.
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Video
Strategic framing under pressure (opens in a new tab)
Free
A short video describing a range of simple strategies for responding to false rumours that are circulating in a local area.
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Podcast
Creating the future (opens in a new tab)
Free
A podcast episode on using arts and creativity to build a community's sense of itself.
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Tool
The Thing From The Future (opens in a new tab)
Creative Commons
A printable card game that moves a group from familiar answers towards a more genuinely imaginative picture of the future.
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Tool
The Futures Bazaar (opens in a new tab)
FreeOpen access
A method in which everyday objects are relabelled as artefacts from the future of the neighbourhood; a way to get people thinking differently about the future. Designed for public events.
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Book
Poverty Safari (opens in a new tab)
A book by Darren McGarvey exploring themes of poverty, class, and place. Winner of the Orwell Prize.
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Book
Common People (opens in a new tab)
An anthology of working-class writers on class, place and belonging.
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Training
Community reporter training (opens in a new tab)
Free
Ready-made curricula for training residents to report on the place they live, including a visual storytelling course that builds to participants making their first short film.